Crisis Intervention Hotlines/Helplines

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The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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Taxonomy Code: RP-1500.1400

Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).

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There are 4 matching records.
Service NameDescriptionLocationProgramAgency
Crisis Intervention ServicesCrisis Intervention Services are available in the Emergency Room for in-person mental health assessments, by telephone for over the phone counseling and referral, and can serve to aid in psychiatric emergencies.SchenectadyCRISIS HOTLINE AT ELLIS HOSPITALELLIS MEDICINE
Helpline/Hotline ServicesCrisis intervention and support that is available 24 hours a day, every day of the week, to survivors of crime and/or abuse. Services are available for family and friends as well. Information is available regarding medical, legal, or emotional aspects of crime or abuse; ways to assist a survivor; prevention information; and program services. We refer survivors to a wide range of agencies who provide therapy, shelter care, legal and financial information and assistance.ColumbiaREACH CENTERMENTAL HEALTH ASSOCIATION OF COLUMBIA-GREENE COUNTIES
Mental Health ServicesSt. Mary's Behavioral Health Services offers information on adult and children's psychiatric evaluations. The St. Mary's Children's Mental Health Clinic provides outpatient mental health services for seriously emotionally disturbed children up to 18 years of age and their families who reside in Fulton, Montgomery and Hamilton counties. Limited evening and and Saturday appointments may be available upon request. St. Mary's Emergency Services provides 24-hour-contact with mental health services including emergency telephone counseling. Other services include in-person evaluations, intervention and assessment.MontgomeryBEHAVIORAL HEALTH SERVICESST. MARY'S HOSPITAL AT AMSTERDAM
THE TREVOR HELPLINEOffers 24 hour toll free helpline that promotes tolerance and provides support to gay, lesbian, bisexual and transgendered youth.THE TREVOR HELPLINETHE TREVOR PROJECT

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