Medicare Information/Counseling

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: LH-3500.5000

    Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about benefits covered (and not covered); the payment process; the rights of beneficiaries; the process for eligibility determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage (Medigap supplement insurance). Also available is information relating to an individual's eligibility for benefits and assistance with evaluating their options and enrolling in a Medicare plan (A, B, C, and/or D) that will best meet their needs. These programs also address coordination of benefits when beneficiaries have other types of health insurance in addition to Medicare (e.g. Medicaid, employer coverage or retiree insurance) and provide counseling and assistance regarding the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit (which help pay for Part D premiums and reduce the cost of prescriptions at the pharmacy) and the Medicare Savings Programs which help pay for Medicare out-of-pocket costs. They may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, Medicare administrative contractors), and assistance in completing related Medicare insurance forms.

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    There are 13 matching records.
    Service NameDescriptionLocationProgramAgency
    Counseling ServicesFederally funded program from the Centers for Medicare and Medicaid Services (CMS). HIICAP is administered by the NYS Office for the Aging. HIICAP provides education and counseling about Medicare and other health insurances. Trained staff and volunteers will answer your questions. Services are free of charge.AlbanyHEALTH INSURANCE INFORMATION AND ASSISTANCE PROGRAM (HIICAP)SENIOR SERVICES OF ALBANY
    Counseling ServicesHIICAP counselors provide information about Medicare, Medicare Supplemental Insurance, Managed Care, Medicaid and QMB, EPIC, and the low income subsidy.SaratogaHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)SARATOGA COUNTY OFFICE FOR THE AGING
    Health Care ServicesProcesses applications for a variety of health insurance programs including Medicaid, Medicaid Managed Care, Family Health Plus (FHP), and Prenatal Care Assistance Program (PCAP), Family Planning Benefits Program (FPBP), Medicaid Buy-In for Working People with Disabilities (MBI-WPD), and the Medicare Savings Program (MSP). Also provides transportation for Medicaid recipients requiring medicaid-covered services.EssexMEDICAIDESSEX COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
    Health/Medical Care ServicesHealth insurance for individuals, families, self-employed, and businesses of all sizes.ClintonHEALTH INSURANCENORTH COUNTRY CHAMBER OF COMMERCE
    Health/Medical Care ServicesThe Health Insurance Information Counseling and Assistance program (HIICAP) allows seniors access to counselors who provide information regarding health insurance related issues.GreeneHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAPGREENE COUNTY DEPARTMENT OF HUMAN SERVICES
    Insurance AssistanceProvides health insurance counseling and assistance filling out forms, answering questions regarding Medicare, Medicare part D, Medicaid, health insurance issues, Prescription cards, etc. Also offers financial assistance with gas, electric or fuel oil bills for older adults who may be struggling.ClintonINSURANCE SERVICESCLINTON COUNTY OFFICE FOR THE AGING
    Insurance ServicesIndividual insurance counseling is provided to Medicare recipients. Provides information and assistance to low income seniors to access benefits, entitlements and other community services in order to remain living in their community. SchenectadyAGING SERVICES PROGRAM / HEALTH INSURANCE INFORMATIONCATHOLIC CHARITIES SENIOR AND CAREGIVERS SERVICES
    Insurance ServicesProvides navigation services of the complex health care system by providing individual assistance. Helps find health insurance access, free or low cost health care, helps to solve billing issues along with drug assistance programs.AlbanyCOMMUNITY HEALTH ADVOCATES (CHA)HEALTHY CAPITAL DISTRICT INITIATIVE (HCDI)
    Insurance ServicesStaff assist with sorting through medical insurance needs. We provide Medicaid and Medicare (A,B,C,D) benefits counseling, EPIC, Lifeline telephone discount, low income subsidy, part D prescription benefits, Medicare Supplemental insurance, Employer insurance benefits, Veterans benefits, Medicare Improvements for Patients and Providers Act (MIPPA), Medicare Savings Program, and more.WashingtonHEALTH INSURANCE COUNSELING AND INFORMATIONWASHINGTON COUNTY OFFICE FOR THE AGING AND DISABILITY RESOURCE CENTER
    Insurance ServicesHIICAP provides health insurance information, counseling and assistance to senior citizens.AlbanyHEALTH INSURANCE INFORMATION COUNSELING AND ASSISTANCE PROGRAM (HIICAP)ALBANY COUNTY DEPARTMENT FOR AGING
    Insurance ServicesHIICAP counselors provide information about Medicare, Medicare Supplemental Insurance, Managed Care, Medicaid and Long Term Care Insurance. RensselaerHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)RENSSELAER COUNTY UNIFIED FAMILY SERVICES
    Insurance ServicesFidelis Care offers free or low-cost comprehensive health insurance, including Medicaid Managed Care, Medicare Advantage, Child Health Plus, and products available through NY State of Health: The Official Health Plan Marketplace. Additionally, Fidelis Care offers Managed Long Term Care products for adults who qualify for nursing home care, but are capable of staying safely in their own homes with the right care and support. Fidelis Care offers a spectrum of health and wellness programs and services, with a special focus on health awareness and prevention. AlbanyINSURANCE PROGRAMSFIDELIS CARE NEW YORK - ALBANY REGIONAL OFFICE
    MEDICARE RIGHTS CENTERA national consumer service organization that works to ensure access to affordable health care for older adults and individuals with disabilities through counseling, advocacy, educational programs and public policy initiatives. Assists with Medicare questions through consumer and professional hotlines, educational material, and training.MEDICARE RIGHTS CENTERMEDICARE RIGHTS CENTER

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