Financial Aid/Voucher Services


Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceA federally funded, seasonal program (November-April) which helps low income families, seniors and individuals with a permanent disability, with the following benefits

Regular HEAP: helps with financial assistance for the payment of the primary fuel source. Assistance is based on income, families with a child under 6, an individual over 60 or who has a permanent disability.

Emergency HEAP: helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Assistance is based on income, available resources, and the number of household members

Furnace Repair/Replacement HEAP: helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home’s primary heating source functional. Assistance is based on income for household size and on the actual cost incurred to repair or replace the heating source operational.

HEAP Cooling Assistance Program: Provides assistance for the purchase and installation of one air conditioner not to exceed $800 to eligible households. In circumstances where an air conditioner cannot be safely installed, a fan will be provided.
Geographical AreaHamilton County
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureCall 518-646-6131
Stephanie Hutchins or Allison Mahoney
Intake RequirementsApplication required
Additional RequirementsProof of residency, Proof of income, Current fuel/utility bill, Birth certificate of all household members, Social Security card
Helpful TipsAPPLICATION OPEN DATES 2019-2020
Regular Heap: November 12, 2019
Emergency HEAP: January 2, 2020-March 16, 2020
Heating Equipment Repair/Replacement HEAP: November 4, 2019-September 30, 2020
Air Conditioning: May 1, 2020-August 31, 2020
Clean and Tune Benefit: November 4, 2019-September 30, 2020
Client Information
Languages SpokenEnglish
EligibilityRegular HEAP Eligibility - Low income families with children under 6, individuals ages 60 and up, and those with a permanent disability, receiving Food Stamps, TANF or SSI

Emergency HEAP Eligibility – Low income families and individuals dealing with an emergency situation

Furnace Repair/Replacement Eligibility – Low income homeowners
Fees or Charges
Types of FeesNone/Not Applicable
Specific Hours: Mon-Fri, 8:00 am-4:30 pm
Contact Information
Physical Site Address 1 White Birch Lane
Physical Site Address 2 PO Box 725
Physical Site City, State, Zip Indian Lake, NY 12842
Main Phone 518-648-6131
Hotline Phone 1-800-727-8534
Emergency/After Hours Phone After Hour Emergencies (Sheriff's Office): 800-721-8534
Fax 518-648-5257
Web Address
Affiliated Agency, Programs, and Services
This Service: Financial Aid/Voucher Services
Taxonomy Postings
Posted to Categories: Air Conditioners (BM-3000.0500-030)
Electric Service Payment Assistance (BV-8900.9300-180)
Furnaces (BM-3000.0500-230)
Gas Service Payment Assistance (BV-8900.9300-250)
Heating Fuel Payment Assistance (BV-8900.9300-300)
Low Income (YL-3300.4500)
Older Adults (YB-8000)
People With Disabilities/Health Conditions (YJ-8750)
Utility Issues (YZ-8650)