Evaluation/Inspection Services

MEDICAL CARE COMPLAINTS

 
Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceProvides assistance for consumers who want to register complaints regarding quality of care received by medical professionals.
LocationAlbany
Geographical AreaNew York State (Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Nassau, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington and Westchester Counties)
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureMedical Professional Complaints/Inquiries: 800-663-6114
Hospital Care Complaints: 800-804-5447
Hospital Care Complaints (Hudson Valley): 914-654-7000
Nursing Home Care Complaints: 888-201-4563
Hospice Complaints: 800-628-5972
Adult Care and Assisted Living Complaints: 866-893-6772
Home Health Care Complaints: 800-628-5972
Intake RequirementsCall for details
 
Client Information
Languages SpokenEnglish, Spanish
EligibilityNo requirements
 
Fees or Charges
Types of FeesNone/Not Applicable
 
Specific Hours: Mon-Fri 9:00 am-5:00 pm
 
Contact Information
 
Physical Site Address 1 Empire State Plaza, Corning Tower
Physical Site City, State, Zip Albany, NY 12237
Main Phone 866-881-2809 (Public Health Duty Officer Helpline)
Emergency/After Hours Phone 800-872-2777 (NYS AIDS After Hours Hotline)
TDD Phone 800-662-1220 (TTY: Health Insurance)
Other Phone 855-355-5777 (Health Insurance); 800-942-3858 (Child and Adult Food Hotline); 800-233-7432 (HIV/AIDS General information, Spanish)
Service Location Email dohweb@health.ny.gov
Web Address https://nystateofhealth.ny.gov
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: NEW YORK STATE DEPARTMENT OF HEALTH
Affiliated Program: MEDICAL CARE COMPLAINTS
This Service: Evaluation/Inspection Services
 
Taxonomy Postings
Posted to Categories: Adult Day Program Complaints (DD-1500.0070)
Adult Residential Facility Complaints (DD-1500.0080)
Health Maintenance Organization Complaints (DD-1500.4280-280)
Home Health Care Complaints (DD-1500.4530)
Hospice Complaints (DD-1500.4280-360)
Hospital Complaints (DD-1500.4280-380)
Insurance Complaints (DD-1500.4800)
Nursing Facility Complaints (DD-1500.4280-600)
Physician/Surgeon Complaints (DD-1500.7230-660)