Emergency Assistance Services

DISASTER ASSISTANCE SERVICES

 
Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceSets up a temporary hotline or disaster centers during times of disasters and offers help to people that are having problems with their insurance companies, applying for financial assistance or other post-disaster issues.
LocationAlbany
Geographical AreaNew York State (Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Nassau, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington, and Westchester)
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureDisaster Insurance Helpline: 800-342-3736
Natural Flood Insurance Program (NFIP): 888-379-9531
Intake RequirementsCall for information
Additional RequirementsHave Insurance information available when you call
 
Client Information
Languages SpokenEnglish, Multilingual capabilities
EligibilityNew York State residents
 
Fees or Charges
Types of FeesNone/Not Applicable
 
Specific Hours: Mon-Fri, 8:30 am-4:30 pm
 
Contact Information
 
Physical Site Address 1 One Commerce Plaza
Physical Site City, State, Zip Albany, NY 12257
Main Phone 800-342-3736
Service Location Email consumers@ins.state.ny.us
Web Address www.ins.state.ny.us
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES
Affiliated Program: DISASTER ASSISTANCE SERVICES
This Service: Emergency Assistance Services
 
Taxonomy Postings
Posted to Categories: Disaster Recovery Centers (TH-2900.1800-180)
Insurance Issues (YZ-3450)
Post Disaster Crisis Hotlines (TH-2600.6500-650)