Advisory/Advocacy

OMBUDSMAN PROGRAM

 
Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceProvides specially trained volunteers (ombudsman) who work to resolve complaints on behalf of residents of long-term care facilities, assist in the protection of their rights, assist family members, encourage participation in resident councils, and establish good working relations with the facility's administration and staff. Volunteers make regular visits to assigned facilities and are available to residents and family members who have questions or concerns. Volunteers are professionally supervised, and trained.
LocationSchenectady
Geographical AreaSchenectady County
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureContact 518-372-5667
Intake RequirementsCall for details
Documents RequiredCall for details
 
Client Information
Languages SpokenEnglish
EligibilityResidents of long term care facilities (nursing or adult homes, supported housing, group homes, assisted living, etc.)
 
Specific Hours: Mon-Fri 9:00 am-5:00 pm
 
Contact Information
 
Physical Site Address 1 1473 Erie Boulevard
Physical Site Address 2 3rd Floor
Physical Site City, State, Zip Schenectady, NY 12305
Main Phone 518-372-5667
Fax 518-372-5686
Service Location Email info@cathcharschdy.org
Web Address www.ccseniorservices.org
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: CATHOLIC CHARITIES SENIOR AND CAREGIVERS SERVICES
Affiliated Program: OMBUDSMAN PROGRAM
This Service: Advisory/Advocacy
 
Taxonomy Postings
Posted to Categories: Adult Residential Facility Complaints (DD-1500.0080)
Nursing Facility Complaints (DD-1500.4280-600)
Patient Rights Assistance (FT-6200)