Support Services

CONSUMER PROTECTION

 
Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceProvides assistance to state residents on consumer issues, and and assists with filing complaints. Also offers educational outreach presentations which focus on identity theft prevention, mitigation, avoiding scams and more.
LocationAlbany
Geographical AreaNew York State (Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington, Westchester)
TerritoryOTHER SITE LOCATION:

Department of State, New York City Location
123 William Street
New York, NY 10038
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureCall Consumer Hotline: 800-697-1220
Gasoline Price Hotline: 800-214-4372
Check website: www.dos.ny.gov/consumerprotection
Intake RequirementsConsumer Complaint Form (available online)
 
Client Information
Languages SpokenEnglish
EligibilityNo requirements
 
Fees or Charges
Types of FeesNone/Not Applicable
 
Specific Hours: Mon-Fri, 9:00 am-5:00 pm
 
Contact Information
 
Physical Site Address 1 One Commerce Plaza
Physical Site Address 2 99 Washington Avenue
Physical Site City, State, Zip Albany, NY 12231
Main Phone 518-474-2752
Fax 518-473-0730
Service Location Email dos.sm.dcs@dos.ny.gov
Web Address www.dos.ny.gov
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: NEW YORK STATE DEPARTMENT OF STATE
Affiliated Program: CONSUMER PROTECTION
This Service: Support Services
 
Taxonomy Postings
Posted to Categories: Consumer Complaints (DD-1500)
Consumer Education (DD-1800)
Consumer Fraud Reporting (FN-1700.1470)
Utility Service Complaints (DD-1500.9650)